About Us

What once started as a graduation project at the Delft University of Technology has grown to become an indispensable pocked-sized business-to-business community tool, with a large portfolio of national and international clients. We focus on enhancing tenant engagement and building sustainable relationships between all stakeholders.

smart | Chainels is like a Swiss pocket knife. The all-in-one solution with one tap of the finger. Tailored to each client and its users. Visually smart. Casually good looking. Fresh tone of voice.

trustworthy | Chainels provokes users to create, share and react, creating high-value insights for our clients. The trustworthy companion, treating delicate information very discreetly.

companion | Chainels unburdens and empowers communities worldwide. Whether its cities, malls or streets. We are there; 24/7. Happy to co-create the solution for every thinkable challenge, we’re in this together.

Our Community

With key clients such as property developers, owners and operators of shopping centres, retail parks and outlet centres, but also cities, BIDs, business parks and offices, Chainels’ footprint reaches throughout Europe.

We connect internal and external departments, including property management, marketing, leasing, facility management, asset management and other stakeholders, such as security, and local public officials, by being there for them as the central interface to stay informed and have access to all premium services.

Our Team

We’re a diverse and enthusiastic team of in-house product developers, creative designers, business developers and customer success managers, always willing to go the extra mile and constantly challenging ourselves and our customers to improve our product to provide world-class service.

We have a good understanding of the market and the challenges the industry is facing in these times of disruption. Our knowledge is driven by our own experience, passion and interest, and fed by the constant feedback and input from our clients to strengthen our continuous development.

When we have some free time at hand, we interact in social indoor and outdoor activities, we share great stories over lunch and during dinners, we laugh and cry and cheer loudly when we win in playing various (online) sports!

Our Office

Chainels’ headquarters is based in Rotterdam, in the ‘Groothandelsgebouw’, a monument and hotspot. The historic building is located adjacent to Rotterdam Central Station and it is the largest multi-tenant business building in The Netherlands. The monument, completed in 1953, is a city within a city. Imposing from the outside, inside it is a building with an open character and an amazing rooftop terrace with the most beautiful Rotterdam panoramic skyline view, where we love to bring our clients to and organise our events.