Latest Chainels news
Top tips to take charge of the new normal
It’s been one full year since we were first introduced to the ‘new normal’, and it’s time for another Spring in lockdown. For Chainels communities, it’s time to take charge of the new normal. Through the course of the last year, we witnessed at least ...
Tip 1: Spring clean your members
Activate and engage every community member Do you want your community to be in the loop and always read your message? Of course! Then the first step is the most important: Make sure you’ve invited all of your community’s members to join your ...
Tip 2: Stop sending snail mail!
Make sure important information is read by all Structure your communications by choosing the right medium to communicate your message. Don’t use paper-based letters and traditional mass emails. With forced business closures and WFH, many paper-based ...
Tip 3: Place important contacts on a pedestal
Use the Services page to quickly find important contact information With an easy-to-find list of VIPs, community members can make it easily get in touch with the right contacts for specific situations. Store important contacts and their details on ...
Tip 4: Collect info with a few clicks
Quickly collect a store’s info including opening hours or Click & Collect status Will a store’s opening hours change on a short-term basis? Then this information can be shared without changing the store’s general opening hours. With surveys, ...
Tip 5: Give to receive
Stimulate shopping within your centres and cities Offering loyalty discounts exclusively for use in the shops in your centres and cities is an effective way to stimulate shopping in your centres and cities. Our Staff Discounts module can be used by ...
Tip 6: Revitalise vacant spaces
Let tenants enliven your empty shops and areas Have empty or vacant shop windows in your city or centre? Let your local community have the chance to revitalise these unused spaces as an advertising space or in more creative ways, such as hosting art ...
Tip 7: We are in it together
Brainstorm and solve problems as a community Give your members the opportunity to share their own ideas and live hacks. Create a channel dedicated to members communicating and sharing these ideas directly with fellow members. Ask your community ...
Chainels debuts Booking
Chainels kicks off the year with some system improvements and the launch of its newest module: Booking. It’s your all-in-one module to list spaces, services or objects which can be booked for short or long periods of time.
EPP Connect application launches to enhance cooperation with its tenants
EPP, Poland’s biggest retail landlord, has partnered with Chainels to launch the EPP Connect application – a tenant community management tool.
Wereldhave France publishes Kit Marketing
Wereldhave France kicks off the new year with the publication of Kit Marketing. Authored by Myriam Hajji, the white paper covers the marketing of shopping malls and includes contributions by many organisations and experts in the topic. Chainels is ...
Digitisation gives businesses edge in new normal
As the retail world now faces a far more challenging environment than it did at the start of 2020, technology and digitisation have emerged as essential to future strategies. In the latest issue of Living Retail, Chainels penned an article about how ...
Communication is essential to tenant-landlord relationships
In the latest issue of VG Visie, Chainels’ co-founders Sander Verseput (CFO/COO) and Erwin Buckers (CEO) discuss why communication is essential for a good tenant-landlord relationship. The biggest challenge for real estate investors is ...
Bridging the Landlord-Tenant Gap
Until 31 December 2020, enjoy our MAPIC panel ‘Bridging the Landlord-Tenant Gap: Building Collaborative & Sustainable Relationship’ with panellists Marrit Laning, Herculano Rodrigues and Michel Zalac, moderated by Bill Kistler. The challenges our ...
Chainels in Poland: Meet us at Shopping Center Forum 2020 in Warsaw
Read this post in Polish here. For the first time in 2020, Chainels will attend an event in person! From 15-16 September, the Shopping Center Forum (SCF) will take place in Warsaw, Poland. A trade fair, conference and meeting place, SCF is the first ...
Chainels extends its footprint to the Americas
Parque Arauco SA, one of the largest developers and manager of multi-format commercial real estate in Latin America, partners with Chainels to incorporate new and innovative digital channels. In a fairly traditional market, Parque Arauco is bold ...
‘Vitaal’ business park management continues to innovate through Park Management Connected app
Read this article in Dutch here. Business park ‘Vitaal Tilburg’ includes five business parks in Tilburg, the sixth-largest city in the Netherlands, to start with the ‘Park Management Connected app’ by Solaris Park Management. Through this app all ...
Utrecht city centre increases the engagement of the local retail community
Read this article in Dutch here. More than 1,200 retailers and other occupiers in the city centre of Utrecht (the fourth-largest city and a municipality of the Netherlands, with a population of over 350,000) are connected through the ‘Centrum ...
Beyond COVID-19: Act now and create a sustainable tenant-landlord relationship
We’re very relieved that the retail industry is moving towards a lockdown exit. Some have already begun to outline store reopening plans and others are already open for business. Regaining the trust of your customers and ensuring a safe and secure ...
Webinar: PropTech solutions for the retail and real estate industry
Chainels participated in a webinar. Together with 5 PropTech companies, we shared insights into how our solution helps companies in the retail real estate industry. The world has changed tremendously in the past months. It brings us several new ...
INretail and Chainels enter into partnership
INretail, the branch organisation for non-food retailers in the Netherlands, has entered into a partnership with Chainels. This partnership will advise national retailers and make relevant information and insights available even faster during the ...
Van der Vorm Real Estate Group chooses Chainels as its communication platform
Chainels offers Van der Vorm Real Estate Group the opportunity to strengthen its cooperation between all retail tenants and other occupiers in its shopping centres and other stakeholders in the community, such as property management, local ...
It’s all about collaboration and it starts with communication
If one thing becomes very clear during a major crisis, it’s the need and importance of good communication. In the shopping industry, where measures taken by national governments and local authorities are disseminated daily and new guidelines are ...
Consequent communication: what can you do in your shopping area?
Businesses ranging from food & beverage, leisure, traditional retail and other similar groups have a strong need to exchange ideas with each other – especially now. Ensuring that information is within one’s hand reach a central place and ...