Communication is essential to tenant-landlord relationship

In the latest issue of VG Visie, Chainels’ co-founders Sander Verseput (CFO/COO) and Erwin Buckers (CEO) discuss why communication is essential for a good tenant-landlord relationship.

The biggest challenge for real estate investors is organising communication with their tenants and otherwise stakeholders. Communication often still happens in one traditional way: through letters, email or even fax. In one shopping area, a whopping 30 percent of the entrepreneurs is not informed in time. This is what led to the establishment of Chainels eight years ago. Chainels’ web and mobile app facilitates communication in areas where many different parties are active such as shopping malls, inner cities or offices. Chainels serves the needs of large investors in retail real estate or mixed use areas, such as Wereldhave, CBRI Global Investors or the Polish Atrium as well as municipalities, business associations and VVEs. Currently, Chainels active in more than 300 areas, spread over nine countries on two continents. Prominent areas served by Chainels iclude Soho, China Town, Carnaby Street and Seven Dials in London and the Markthal and Koopgoot in Rotterdam.

Read the full article in Dutch here.