Build digital forms to handle any type of permission request or information collection
Did you know that by centralising every digitised form submitted by tenants, communities can save an average of 40 hard copy forms per tenant annually? Even better, management can better manage the number of communications sent during the approval process – leading to time savings per request – from its first submission to final approval.
Thanks to Chainels, we can inform our retailers quickly and in a professional manner. All information is clearly arranged within the app and website, and is always accessible.Francis Brumleve, Marketing Communications Manager at Klépierre
Do your tenants need to submit forms – such as work permission requests – to your community’s management or service providers on a regular basis? Chainels enables managers to build custom forms to be used for any situation within your centre. Whether tenants should ask permission for access to loading bays and parking, or just submit information such as their contact or insurance details, let them submit a digital form that you created which is tailored to all your needs.
Once a form is submitted to management or service providers, then an approval process can begin. Submissions may require approval from one or many individuals or departments.
If a request is missing information or something needs to be clarified, the request can be sent directly back to the form’s submitter. Once the additional information is provided, it will automatically resume the approval process and continue until it is fully approved or officially rejected.
Whether a submission is approved or rejected, management can review all requests in a table. Filters enable managers to see different types of requests as well as having continued oversight of requests including tracking which requests are in progress or scheduled for any given moment.